Terms of Service

Hotel Team Sync provides a platform for communication between hotel guests, departments and management. The service may be used only for legitimate hotel operations.

New hotels may be offered a limited trial period to evaluate the platform. At the end of the trial, continued use requires an active subscription.

The service is provided on an annual subscription basis per hotel. Subscription details are agreed with each hotel before activation.

Hotels are responsible for managing their staff accounts, keeping credentials confidential, and ensuring that content sent through the platform is lawful and appropriate.

We work to keep the service secure, available and reliable, protect hotel data, and keep each hotel's information separate.

Users must not misuse the service, attempt to access other hotels' data, interfere with its operation, or send harmful, abusive or misleading content.

Hotel Team Sync, including its software, design and branding, remains the property of its owners. Hotels keep ownership of their own data.